This was at 11:30pm and I wasn't about to wait another half an hour for a burger with an early morning flight the next morning. The barman and the manager who happened to walk by both agreed that it was terrible and should not have been served. We ordered a €23 burger at the bar and was asked how we want it cooked, I asked for medium rare towards the rare side and was served a beef jerky burger after a 30min wait. Whilst the staff are friends and polite, don't expect any assistance with your luggage, which I thought is standard fare for a 4* Hilton. Closer to a standard regional town 3* hotel. So we had to leave to another hotel in the middle of the night.Īgain, I don't have anything to complain about, as I always had great experiences there. I think that is DISRESPECTFULL for the costumer as we have the right to complain if something is not ok with the service that we are paying for. One time I was with one of my co-workers snd she got me up during my nap to tell me that someone came into her room while she was inside almost naked and started looking inside her suitcase looking for something to steal, so she called the police, the hotel called the police again to thell them not to come because everything was ok. The gym is nothing to die for, the weights were almost all broken, and just four machines to do some cardio which randomly stopped working sometimes.
I like the breakfast and the rooms there.
I always was treated really kindly for the employees and waiters and I always had great experiences. I was here working for a few times and I never had something to complain for.
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